At Direct Fitness Gear, we are committed to providing you with the highest quality fitness equipment at the most competitive prices. If you find a lower price on an identical, in-stock product from a local or online Australian competitor, we’ll beat it by 5%*.
It's our promise that you get the best value for your workout, every time.
How it works:
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Find a lower price on a new, identical product from an authorised Australian retailer (both in-store and online).
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Contact us before you make your purchase. Provide our team with:
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The competitor's name and the price you've found.
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A link to the product page or a clear photo/screenshot of the in-store offer.
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The Direct Fitness Gear product you are matching.
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We'll verify the offer to ensure it meets the conditions below.
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We'll beat it! Once verified, we will beat the competitor's price by 5% of the difference.
Example:
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Our Price: $500.00
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Competitor's Price: $480.00
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The Difference: $20.00
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Our Beat by 5% Offer: $20.00 x 5% = $1.00
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Your Guaranteed Price: $480.00 - $1.00 = $479.00
Terms and Conditions:
To ensure a fair and consistent offer for all our customers, our Lowest Price Guarantee is subject to the following conditions:
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The competitor must be an authorised Australian retailer and the product must be new (not refurbished, ex-demo, or second-hand).
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The product must be identical (same brand, model, colour, and specifications) and in stock for immediate purchase and delivery to the general public.
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The guarantee applies to the total delivered price, including any applicable GST and standard delivery fees. It excludes special or time-limited shipping options.
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The guarantee cannot be used in conjunction with any other offer, promotion, discount code, or sale event we are running.
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We reserve the right to verify the competitor's offer and limit quantities to two (2) of the same product per household.
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The guarantee is not available on commercial or trade quotes, special orders, clearance stock, or products marked as "package deals" or "bundles."
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We do not match auction websites, private marketplaces (e.g., Facebook Marketplace, Gumtree), membership-based warehouses (e.g., Costco), or cash-back/reward websites.
How to Claim:
Simply contact our customer service team:
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Email: sales@directfitnessgear.coma.u
This guarantee is offered at our discretion. Full terms are available upon request. Direct Fitness Gear reserves the right to change or withdraw this offer at any time.
* Excludes typographical errors, liquidations, and stock clearances.
